Frequently asked questions

Which areas do you serve?

We serve all of Massachusetts as well as parts of New Hampshire, Rhode Island, and Connecticut. Travel fees may apply .


What is your Educational Background?

Our approach is based on a wide comprehensive education. Our trainers have taken classes with and/or received certifications from a wide range of world-renowned sources, including the Michael Ellis School for Dog Trainers, Jay Jack, Julie Blanding, Ivan Balabanov, scholarship at the Fenzi Dog Sports Academy and more. Our trainers have also worked with and shadowed a wide variety of trainers, including apprenticing with a Service Dog Trainer, learning about Force-Free training at The Pet Republic, and developing expertise in Behavior Modification and E-Collar Training through apprenticeships with various local trainers.

Our trainers continues to invest heavily in their Continuing Education in the form of Seminars, Workshops, Scientific Literature, and continued Mentorship under world-renowned trainers. Our goal is to have an abundance of knowledge, experience, and “tools” in our toolbox so we can help any human-dog pair go from struggling to thriving.

Chromatic K9 is a proud member of the International Association of Canine Professionals (IACP).


Can we talk to you over the phone before booking a service?

Due to popular demand, we are now offering 15-minute phone consultations free of charge on a limited basis. This service is only available for new clients who would like to discuss how our methods align with their training goals-not as a substitute for training classes. If you would like to speak for longer than 15 minutes, the call will be billed as Virtual Coaching at $50 / 30minutes. 

Use the button below and fill in the form to schedule a complimentary 15-minute consult.


Which training tools do you use and what is your philosophy?

At Chromatic K9, we believe that every dog and human is a unique, complex being that deserves an individually tailored approach. Therefore, our training approach is specifically designed to bring out the best in the dog-human team in front of us. We use a Holistic approach that addresses the emotion underlying any behavior we are addressing - be it recall, potty training, or serious aggression. 

 

Therefore, we care about your dog’s lifestyle, the clarity of your communication system, nutrition, genetic predispositions, and past experiences. Our science-based approach draws from a wide variety of disciplines, ranging from Psychology to Neurology, Ethology, and Biology. For some dogs, this may mean all training will be done on a harness with a ball. For others, it may involve an E-Collar, a Flexi-lead, or freeze-dried duck liver. Our bottom line is the dog’s well-being and the relationship with their owner - everything else is secondary.


What kind of dogs and/or behaviors do you work with?

We work with dogs of all breeds, ages, and backgrounds. No dog is too young, too old, too aggressive, or too fearful to be helped by our methods. We specialize in Behavior Modification, Off-Leash Obedience, and Puppy Head Start. We have helped hundreds of dogs gain off-leash freedom, overcome severe fear, and grow up to become model citizens with our unique approach.

 

If you’re unsure whether you and your dog are a good match for our training programs, please fill out our intake form and we can get you started on the right path-be it with us or another reputable trainer in the area!


Which program is right for me?

At Chromatic K9, we start by getting to know every dog and owner with at least one In-Home or Virtual Coaching Session. This way, we are able to cater a custom program specifically for your and your best friend’s needs. 


What forms of payment do you accept?

We accept cash, check, credit or debit


What is your cancellation policy?

As long as you reschedule or cancel 48 or more hours in advance, you will not be liable for any payment. Cancelling or rescheduling less than 48 hours before the time of service will be charged full price.